Technology and a Personal Touch Streamline Car Buying

A new program from AutoNation, the country's largest dealership chain, promises to revolutionize a car buying process that many consumers describe as torturous, broken or intimidating. Using the free services of a car buying consultant from AutoNation Direct, consumers can buy a new or used car without setting foot in a dealership, unless they want a test-drive. And even then, they can avoid the sales team with its pressure-filled tactics.

"Car buying should be fun and it's not fun when you go through the dealership," says Simon Smith, national sales director for AutoNation Direct. Smith and other ... Back to article