How To File a Complaint About Your Vehicle

Your brakes are performing unpredictably and the mechanic at the dealership hasn't been able to fix the problem. You think you should report the problem but you don't know who to tell or what to say. What do you do next?

Filing a complaint with the National Highway Traffic Safety Administration (NHTSA) takes only 10 minutes and can be submitted online or over the phone -- Monday-Friday 8am to 8pm at (888) 327-4236; TTY: (800) 424-9153. It's important for you to share the information about your vehicle to improve the safety for other owners. In fact, many recalls, ... Back to article