2011 Cadillac SRX Consumer Reviews

2010 SRX has problems

Vehicle

2011 Cadillac SRX Performance 4dr SUV AWD (3.0L 6cyl 6A)

Review

the 2010 SRX (basically the 2011 is the same car) is great looking, gets so-so mpg, is a bit underpowered but OK -- but be warned, I and at least one other SRX owner I met, have had the bad experience of the battery inexplicably draining overnight - and in my case the Cadillac service guys can't find the cause. GM customer service answer to my dilemma: "we can't do anything if the service people can't duplicate the problem!" Do they think I am draining the battery for the fun of taking the car back to the 50's type dealership (three times, and leaving the car for a total of 8 days)? They apparently forgot that I'm not only a customer, but one of the taxpayers whose tax $ saved their butts!
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2010

Vehicle

2011 Cadillac SRX Premium 4dr SUV AWD (3.0L 6cyl 6A)

Review

Not nice sounds in the WI weather, when it is colder then 20 degrees, it sounds awful like worn springs of an old jeep, terrible. Experienced car not starting with either remote, seat warmers needed to be repaired, a recall, leather seats that are not durable.
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If your planning on spending $50k look at something European

Vehicle

2011 Cadillac SRX Premium 4dr SUV AWD (3.0L 6cyl 6A)

Review

Have had this car for 6 months, and recently took it on a 10 hr road trip and ended up falling out of love with it. When we got it we though it was a great value compared to the big three from Germany. The ride is really rough. I suspect this was some sort of effort to make the SRX sporty. It is really tight, and it seemed every little bump could be heard and felt inside it car. The interior is nice, and the price for the content is better than those from Germany. But gas milage is so-so. We average about 25 MPG on the high way, and 15 city. It's overall average isn't much better than my fullsize truck. If you're gonna spend $50k there are better offering for mid-size crossovers.
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Loving My New Luxury SRX FWD

Vehicle

2011 Cadillac SRX Luxury 4dr SUV (3.0L 6cyl 6A)

Review

I have been watching this vehicle since it came out in 2010. I went back and forth between the Infinity FX35, BMW X3, Audi Q5 and the Cadillac SRX. Coming from a Japaneese SUV I was hesitant at first, but I must say, GM really stepped it up a knotch. I went with the Luxury Model and to be honest I don't think it is sluggish at all. It is stylish, they spared no expense on all of the bells and whistles. It can be alittle hard to see backing up but the camera which comes on your rear view mirror more than makes up for that. You do loose a little head room with the Pani sunroof, but the benfits more than outway the negatives. Give the SRX a try I think u will be majory supprised.. I was
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I'm Disappointed in Cadillac and Sewell

Vehicle

2011 Cadillac SRX Performance 4dr SUV (3.0L 6cyl 6A)

Review

We purchased a new 2010 SRX almost 9 months ago and it has 6,000 miles on it. First, the gas cap is directly over the right rear tire which forces the gas tube to run parallel to the ground. This causes almost any gas pump nozzle to constantly stop or fall out, so you have to hold the dirty nozzle the entire time. Despite many complaints from many buyers, GM and Sewell resolve this issue with a letter to complainants telling them they don't know how to fill their car. The other issue is a slushing sound in the gas tank. This is very annoying and sounds like a lead ball rolling around in the back. The visibility, long hood, and sluggish and jumpy acceleration are also poor.
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What's with the poor MPG

Vehicle

2011 Cadillac SRX Luxury 4dr SUV AWD (3.0L 6cyl 6A)

Review

I had owned Infinity I30 and leased Lexus RX for 2 leased terms (6 yrs) without any complain and wish American autos would recapture some market shares from foreign cars. So I decided to lease SRX and have it for about 3 weeks with 550 miles on it. Combined mpg as per the car computer says less than 15 mpg, a far cry from the window sticker which says 17 & 23. This poor showing despite having a less powerful engine put into the car which sacrifices pick up power and supposedly giving better mileage. This leaves a lot to be desired and would require GM to improve this major short coming. Other than this, the car has been problem free so far and I hope I didn't make a bad decision.
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I love my 2011 SRX

Vehicle

2011 Cadillac SRX Luxury 4dr SUV (3.0L 6cyl 6A)

Review

I am very pleased with my SRX. I have owned Cadillac in the past and they proved to be a problem. Hopefully I have not made a mistake with this vehicle. I only have 250 miles at this writing and I am pleased with the new Cadillac warranty. I agree, the transmission is sometimes confused... but I do not have a heavy foot so acceleration is fine for me. I love the styling and the car is fun to drive.
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Almost a perfect 10

Vehicle

2011 Cadillac SRX Luxury 4dr SUV AWD (3.0L 6cyl 6A)

Review

I traded a 2007 DTS in for this SRX to hold me until the new XTS arrives next year. I'm not a Crossover person, but this is a really nice change. Fit and finish is perfect, and the optional Crystal Red I ordered is a real eye catcher. Seats are too firm, but I can live with it. The engine leaves a lot to be desired, but it's fair. Rides like a luxury should, but very noisy when you need to pass, or merge on the freeway from the underpowered engine. Poor fuel mileage with about 16'5 tops in city driving. At 6' there's plenty of leg room, and some to spare. Difficult to program different things i.e. radio etc.
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Car in Shop 1 week

Vehicle

2011 Cadillac SRX Performance 4dr SUV AWD (3.0L 6cyl 6A)

Review

Shortly after purchasing this auto I noticed that any cup you put in the cup holder would tip and spill. Packages roll all over the back. The cargo net lays flat and you tuck your purchases under the net. What an inconvenience.The auto has been in the shop for 1 week today. The top rails were damaged upon arrival. So were the next 3 sets. Still waiting. Not user friendly interior. This has been such a big disappointment. I had Lexus autos for the last ten years and thought Buy American. What a mistake. Dealer was hard to get hold of for any info.
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Love this car!

Vehicle

2011 Cadillac SRX Luxury 4dr SUV (3.0L 6cyl 6A)

Review

After reading the Editor's review for both the 2010 and the 2011 I was ready to scratch the SRX from my test drive models, despite the fact that I liked the styling of the SRX. I owned previous Cadillac's that had problems with quality. Cadillac had some difficult years, i.e., the four-six- eight cylinder year and the year they offered the diesel engine. However, after reading positive consumer reviews for both the 2010 and 2011 models I took a test drive. I was pleasantly surprised. So much surprised that I purchased the 2011 SRX luxury model. Thanks owners for your reviews, you were right on the money.
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