Compliments & Success Stories

Select Year: 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002

3/31/2011
Thank you. Your website has helped beyond measure in purchasing our new car. The information you provide is so valuable. I can't remember how I came upon it, probably by google or bing. I know for sure we will recommend your website to everyone we are in contact with concerning purchasing an automobile. The ten steps to purchasing a new car were fantastic. Our dealership provided a computer for us when we changed models while viewing our options. I went straight to your site checked out the vehicle, the reviews, and let them see your quotes. We left with the car we wanted. It was a great experience and I highly value your service. So glad we found you.
— Faith Bowles from Richmond, Kentucky

3/26/2011
Just wanted to tell you that I have used your site to help me select and buy my last 7 automobiles. Your site is chock full of info regarding specific autos — that along with the pricing makes buying an auto almost painless.
— Art Barrett from Middeburgh, New York

3/20/2011
Used your Dealer Price Quotes to negotiate a deal on my new Lexus ES 350. I requested quotes from 4 dealers; none actually gave me a quote. However, I was still able to negotiate my deal, on my terms, via the internet. This was a huge advantage because I was negotiating from my den — not in the Dealers office and (ii) I had ready access to all the pricing information I needed, including incentives on the car, to make sure I got a deal that worked. Overall, I was very pleased and would recommend this system to anyone buying a car. 5 Stars!

3/19/2011
I was delighted to be able to use your site to get quotes from various dealers. What a great service! I will recommend it whenever I get the opportunity. I had already decided which make and model car I was interested in and all, but one of the dealers replied immediately and had no hesitation in quoting their best deals. I ended up by buying from one of them. This method of buying/selling seems so much easier than the hassle of face-to-face. Buyers can make their decision without hours of going around dealerships and haggling about prices, and sellers have a much quicker sale (even if for a lower price). An excellent service!

3/16/2011
Well done. It's rare to find a website so well done, and I think yours sets a definite benchmark. The ability to sort through just so many options so cleanly. The plethora of sorting options to narrow your choices. Even the only drawback is really a plus: the sheer volume of information and options at first is a little hard to navigate, but I think once people gain a little familiarity, it's just awesome for searching things down and narrowing it to just what you're looking for. Every site with a large inventory should take lessons from you guys. Very impressed.
— Bruce from Toronto, Canada

3/15/2011
Thank for the heads-up to survive gas prices. My family and I really appreciate your informative newsletters.
— John Martino

3/14/2011
Approximately 2 weeks ago my wife requested a quote on a new car using a large geographic radius. Much to my surprise, we only got two timely call backs. One was from the dealer closest to us, and he did not have a stock of the desired model. However, the second call came in from JMK Saab, the dealer furthest away from us (90 miles). We have a few great things to say about JMK and the way they handled the sale. They provided clear and abundance communication via e-mails and phone. Their pricing was superb. They provided ample documentation and PDF files to make the whole process go smoothly. When our hometown credit union had a processing error that would delay the pickup of the vehicle by a week, JMK provided alternate funding at a better rate in less than 20 min. via the phone. When we arrived at the dealership, we were warmly greeted, all documents were prepared, and they spent more than ample time to answer all my wife's questions and to make her feel extremely comfortable with the process. We have never purchased a car via the Internet before; however, this was a great experience and less stressful than negotiating pricing in the dealership. We will do this again. Thank you!

3/11/2011
Thank you for the information you provided on the SUV I was looking for. I chose one of the dealers you contacted and as a result bought the SUV I wanted at a price that was along the lines you described. Thanks again.
— Dwight Taylor from West Greenwich, Rhode Island

3/11/2011
I just replaced a 10 year old Sentra and used Edmunds as my resource guide through the process. Thanks for your great work on your website. I really appreciate all of the help you've given me over the years.
— Sean from North Richland Hills, Texas

3/10/2011
Just wanted to say thanks for the service you provide and the dealer quotes that are requested directly from the car details page. I haven't bought the car yet. May take another week but it was nice to get the quotes from the dealers rather than me calling each one of them and asking the same information.

3/8/2011
This is the most informative, best-designed new car review and buyers' guide I could imagine. The invoice and TMV^® figures were very helpful, as were the instant quotes links to area dealers. I don't have the time (and I don't want) to negotiate with salespeople. I prefer to gather the data and make the purchase without unnecessary drama.
— Bob from Chicago, Illinois

3/7/2011
I'm in the process of buying a new car, as well as trading/selling mine. Your website has been invaluable. It has given me tips and links that have guided me to ask knowledgeable questions and make informed decisions. I just got off the phone with my first internet dealer! THANK YOU!
— Kim R. from Norwalk, Iowa

3/7/2011
Let Dan know I love those suspension walk-around articles he does on the Straightline blog. Accurate technical information on new cars is almost non-existent.

3/4/2011
Kudos on your new website design. Navigation and organization of information is much improved. I didn't like your last re-design several years ago and wrote in to voice my opinion. This time, give credit where credit is due. Very good job, guys.

2/24/2011
First time trying the internet quote system. Sent it out to 4 dealers; 2 called right away and confirmed what I wanted, then gave me firm quotes right away. Two others just told me to come in and I could talk to a salesman. I explained that time was valuable, at least to me, hence my asking for a price over the telephone. They both declined. Not sure they understood the quote system. Ended up at Brass City Hyundai. Kid showed me the invoice right up front and beat it by a good margin. Also gave me a fair price on my trade. Shook hands on Wednesday night, picked it up Saturday morning. I've bought a fair number of new and used cars in my day, but this was hands down the best deal and experience I ever had.

2/23/2011
The information I got from your site was extremely valuable. Still in negotiations... Used your figures as my negotiation starting point.

2/23/2011
Two of the 4 Honda dealers responded instantly, one within an hour and the 4th later in the day. Exchanged info via email with all dealers and finally went into one of the dealers where I eventually purchased the CRV. I found using the internet for the first time in getting back ground info and your Edmunds web site a wealth of excellent info. Thank you very much.

2/21/2011
Thanks for your help, Edmunds! We used the site to help find an internet dealer & deal that met our needs. And super help on the negotiation — thanks!! We are very happy with our Toyota Highlander from Bob Smith Toyota!
— Chris from Valley Village, California

2/21/2011
I used the Edmunds site in our search for a new car and checked its info against other sources. Very useful — helped us make a satisfactory purchase decision.

2/20/2011
Great information — saved me from having my car towed. Thanks!
— John from Windfall, Indiana

2/20/2011
Thank you for your site. I was able to research my used car values so when I traded in my two cars to go to one (downsizing). I was able to get trade-ins that matched what I got for information here. I had to haggle a bit on one of them but in the end it was worth it because I knew what the value of both my trade-ins were. Also with the new car reviews and rebate/incentive section I was able to make sure I had all the details before I went into the dealer. Negotiations were easy and painless, and I left with a new 2011 Ford Escape Limited with no regrets on the deal. I got a good loan rate and lowered my monthly costs in payments, insurance and gas by $350. Thank you Edmunds. Keep it up.
— Christopher from Londonderry, New Hampshire

2/15/2011
Your service works great. This was first time I tried the on-line site. I was contacted by four dealers, all within 24 hours of my request. I have purchased a truck & it was very helpful to obtain info before visiting the dealers. I was able to make a great deal at Crossroads Ford in Ravena, NY.
— Joseph from Earlton, New York

2/12/2011
Good experience so far with Dealer Quotes via e-mail. I am currently in the middle of negotiations with multiple, local automobile dealerships to purchase a new vehicle. The communication began with utilizing this feature on Edmunds.com. So far so good... the majority of the dealers that contacted me have been very open with their information and pricing. This is absolutely the best way to educate yourself about the vehicle you wish to purchase and provide a strong position for final negotiations.

2/11/2011
We researched cars on your web site before visiting dealers in the area. Many dealers contacted us. We concluded from our research, test drives, communication with sales reps, etc., that the car for us was the Honda CR-V. We finalized our purchase last Saturday at Van York Honda of High Point. The sales rep was super, spent enough time with us discussing the purchase of the car we desired, let us test drive the car. He was very empathetic to our needs. We bought the car and are enjoying it tremendously. We tell others about your web site and Van York Auto Sales. Thank you for your good help.
— Marianne Steagall from Kernersville, North Carolina

2/10/2011
You are so much easier to navigate than Kelley Blue Book. I got lost in their site and I have been looking at cars for over a month. You are the best. (Black Book is a joke, too.)

2/7/2011
Your recent AutoObserver makeover is mind-blowing. It is fantastic and exceeds all expectations. The addition of actual data in addition to the usual quality editorials are a welcome feature. More importantly, it differentiates you from the autoblogging pack. Kudos.
— Stanley Shih from Jersey City, New Jersey

2/7/2011
With much education from Edmunds, I bought an Elantra Blue with ac, sat radio, and cruise for $13,200 out the door! It took a month, but I'll bet it is one of the lowest prices paid. Thanks to Edmunds for a great site and to you for your work.
— Joe Billmeier from Birmingham, Alabama

2/3/2011
Didn't know what was gonna happen when I found this site (lookin' 4 Mercury Sable)... but tons of good stuff on your site. Just wanted to say thanks!!
— Brian Christian from San Antonio, Texas

2/1/2011
Bought a mini cooper, used your site a ton. no trade in... bought out of state, duked it out between chicago and minneapolis, had it shipped to seattle, saved 1500 bux.
— Kurt from Seattle, Washington

1/22/2011
Just wanted to say I really enjoyed your clear, well-written and balanced review of the new Ford Fiesta. I like it myself, and was wondering what an automotive journalist thought. Your reviews are much better than a major automotive magazine that will remain un-named — oh, what the hell it's Car & Driver. I'll be sure to visit Edmunds more often; thanks for the information.
— Skyler Mills from Middletown, Rhode Island

1/20/2011
Purchased a new Honda Accord Crosstour EX-L AWD w/o Navi today. Thanks for all your assistance in providing me with current data, pricing and the wherewithal to contact 5 dealerships in the Central PA area for quotes and follow ups. Because of the info you provided me up front, I was much better able to get the price I wanted on this new vehicle. Thanks again.
— Norm Baillargeon

1/17/2011
This website is great!! Thank you so much for making it easy for us ladies to download the owners manuals. Again, thank you.

1/16/2011
I use Edmunds to search for vehicle attributes, price comparisons and reviews. Very useful shopping tool  thanks!

1/13/2011
For the last year, we've been considering purchasing a more economical car to meet our needs. We live in a development in rural West Virginia which is served by a gravel state road five miles from a paved one. The closest full-service grocery store is 25-30 miles away. You were an invaluable resource as we researched low mileage, well-built similar models, including Toyota, Chevrolet, and Ford. After comparing/visiting local dealerships, we felt the best choice was the 2011 Chevy Cruze 2LT. The car came with everything we needed as standard features, including leather seats. The only optional package we needed, due to weather/road conditions where we live, is the "convenience package" that includes heated side mirrors. We picked up our new car on December 31st and are delighted with our choice. The mileage day to day is better than our 2008 Subaru Forester, and we're looking forward to a road trip soon, where mileage should be even better. It's a pleasure to drive, is incredibly quiet. Thanks for all your help.
— Jennifer and Ray Hawkins from Bloomery, West Virginia