Locate an Auto Repair Shop in Peoria, Arizona

October 21st 2010 I traded my 2009 TL-TECH for a 2010 TL-SH-AWD-TECH with 40 miles on the odometer at the ACURA of Peoria AZ dealership. November 4th 2010 brought the car in to adjust misaligned hood door edge guards and a RATTLE coming from the rear passenger side. Rattle not found working according to factory specs. Odometer: 480 miles. November 16th 2010 brought the car in for RATTLE this time isolated to behind the moon roof. Car was returned with an adjusted headliner two days later. Odometer; 500 miles December 9th 2010 brought the car in for loud RATTLE in the moon roof area. Car was returned with no indication of repairs done. Odometer: 2764 miles December 16th 2010 brought the car in for RATTLE. Headliner was removed and insulation applied. Car was returned with roof panel misaligned and dark spots on the headliner. Odometer: 2837 miles January 10th 2011 brought the car in because the RATTLE was getting louder. This time the car stayed in the shop for 11 days as they brought in a factory tech. Odometer: 3908 miles. February 15th 2011 brought the car in for additional RATTLES. Once again Honda was contacted and the car was in the shop for 10 days. Some bits and pieces in the dash and the B-pillar where changed. Odometer: 4922. These service visits do not represent the countless phone calls as well as driving to the dealership because as told on the phone, “just bring it in when it makes the noise”, then being told that they did not have the appropriate person available upon arrival. It also does not represent the countless times being told to check if the sunglasses are in the holder or being told that the RATTLES are within ACURA’s specs. In January, I contacted the ACURA help line and got in touch with Carla (ext. 115239), who was going to help me resolve these issues. After a few phone calls I was told that my case would be turned over to a different department. After calling Carla again I did receive a call from a Lorenzo, this time at HONDA Corporation. Lorenzo (310-781-5259) promised to look into the matter and talk to the dealership to resolve the issue. I called a week later to find out the progress while the car was in the shop. He told me that he was going to get with the shop and let me know of the progress. On March 21st 2011 after numerous attempts to contact Lorenzo leaving messages on his answering machine I was told to test drive the car for 30 days to verify that the rattles are gone and at that time Honda would offer me an extended warranty on the vehicle. I Called Fernando again on March 29th to let him know that there are still rattles coming from the roof panel and the driver side seatbelt mount. He told me to take the car back to the dealership and have it looked at. I asked for a different repair shop as the dealership has not been able to resolve the issues and was told that Honda would arrange an appointment at a different dealer. No call back as of April 6th. The makes the impression to me that ACURA/Honda is approach in solving the problem is to wear the loyal customers out and to give up. Having had no issues with prior or present HONDA products (my wife drives an ACURA) I would have to assume that it is an issue with this particular TL, however the way this issue has played out, I doubt that I will continue to recommend ACURA / HONDA to anyone.

So has Peoria been displace?

Don't forget WISIP. (Will it sell in Peoria?)

I live in Az and I was told that Oct lease rates on the 2010s for 3/36 were 0.00089 and 58%. Those are outstanding lease terms but the sales-morons are now refusing to drop the prices much below MSRP because of the lease terms. $2k below MSRP is all they will go with 40 on the lot. Guess I'm going to have to drive to Peoria. Sigh

MSRP 30 195 INV 27,731 Paid 26,150 before TTL Actually got quote from another dealer for 26,000 cash/own financing or $25.500 with Nissan Financing rate.You had to take the one they had on the lot, though and they did not want to do a dealer trade for another one.Did not like the Ocean Grey/Black int combo so went with the other dealer who found me a white/tan one. These cars are really well equipped and great value at these prices. If anyone is interested-the 25,500 quote using the Nissan Financing was at Peoria, IL dealer (Uftring Nissan).